A Telewest customer is trying to figure out why he received hundreds of phone calls yesterday for Bulldog's customer support at his home in Kent.

The man, who asked not be identified, began receiving calls early yesterday morning. The callers were all trying to reach Bulldog's business customer support line.

In the end he was forced to record a message informing callers that they were calling a private number and not Bulldog support.

The problem was finally fixed early yesterday afternoon but only after he had received several hundred calls.

He's still waiting for an explanation as to what happened and an apology from the Cable & Wireless-owned broadband operator.

No one from Bulldog was available for comment at the time of writing although it's understood the ISP is looking into the matter. ®

Related stories

• Bulldog told to be more upfront about pricing (29 March 2006)
• Bulldog targets SMEs (23 November 2005)
• BT 'gets angry' if criticised, says C&W boss (14 November 2005)
• Bulldog makes fresh start (1 November 2005)
• Ofcom gives Bulldog the all clear (19 October 2005)
• Bulldog mauls BT over 'disappointing' BB unbundling (17 October 2005)
• Watchdog brings Bulldog to heel (7 September 2005)
• Ofcom confirms Bulldog probe (2 September 2005)