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Hotmail and Messenger still dead

Published Thursday 28th February 2008 19:51 GMT

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It may depend on the ISP 

By Michael Martin
Posted Thursday 28th February 2008 20:06 GMT

I'm using Qwest (unfortunately) and am still unable to access either Hotmail or Yahoo. However, my fiancee's parents are on Centurytel and seem to be having no issues. My workplace as well, which goes through Electric Lightwave, can access both.

Indexed? So what? 

By Scott
Posted Thursday 28th February 2008 20:13 GMT
Paris Hilton

No form of web-based email can be considered secure so whether it is indexed or not is not a relevant point. What is important is whether it is actually useful.

Gmail gives me storage and functionality. Hotmail gives me some useful newsletters from MS and some interesting adverts for financial things, enhancements and other medical matters...

Like many people, I have accounts on both. I make more actual use of Gmail though. It works better with Firefox too.

I wonder what Paris uses for her mailbox?

"Steve Ballmer lies to my mother"... 

By tardigrade
Posted Thursday 28th February 2008 20:23 GMT
Thumb Up

...that one needs filing away as one of the best Reg Headlines in a long time. lol.

I now have to turn my keyboard upside down to let the Tea drain out. :)

I did business with him many, many years ago. 

By Anonymous Coward
Posted Thursday 28th February 2008 20:24 GMT
Black Helicopters

Let's just say that if I ever shake his hand again, I'll count my fingers.

Working for me 

By Guy
Posted Thursday 28th February 2008 20:28 GMT
Flame

I hate to say it, but I just logged into my (very) old account and it's working for me (1923 Unread messages, I'm sure that's not the most someones seen, but I was impressed)

I can't believe anyone still uses Hotmail anyway 

By James Whale
Posted Thursday 28th February 2008 20:30 GMT
Stop

Like many Microsoft miscreants, it's slow, bloated, and overly-tarted up at the expense of efficiency. I left for GMail's faster, cleaner, more capacious pastures years ago and I've not once looked back.

Hotmail is for Luddites who don't know how good webmail can be in the 21st century.

loopy 

By Anonymous Coward
Posted Thursday 28th February 2008 20:39 GMT
Happy

you received an Email from mom saying that Email wasn't working. hmm, mom would never lie so that means Email was really down, but if it was really down then how did you get the Email? but you did get the Email so, arrgh, (head explodes)

Maybe your mother is lying to you... 

By Anonymous Coward
Posted Thursday 28th February 2008 20:41 GMT

Don't know what your problem is, friend. I can log in to Hotmail without any problem at all from the US.

Maybe this is Microsoft's answer to the EU.

Try clearing your cookies 

By Rich Turner
Posted Thursday 28th February 2008 20:44 GMT
Paris Hilton

You may have a few poisoned cookies from MSN/Live/other LiveID authenticated sites. They'll timeout eventually, but clearing them out manually may well resolve your issues.

Paris because she clearly cleared out her cookies. Allegedly!

Indexing data 

By Rik Hemsley
Posted Thursday 28th February 2008 20:58 GMT
Black Helicopters

Do you remember in 2006 when the US government demanded data (which could be considered personal) from Yahoo!, Microsoft, AOL and Google? And do you remember who handed over the data and who didn't?

Damn Hotmail MSN Live thingy-ma-jig. 

By Matt
Posted Thursday 28th February 2008 21:16 GMT
Paris Hilton

I was expecting an email from a nice nigerian lady trying to get her £250,000 inheritance from her dead uncle. If I don't get back to her tonight with my name and address details I'll probably lose my 25% cut. Grrrr. Damn Microsoft.

Just change your provider... 

By John Doe
Posted Thursday 28th February 2008 21:34 GMT

Google (gmail and gtalk)

Yahoo

AOL (AIM, ICQ)

Jabber (chat servers around the world, with encryption)

Let me get this straight.... 

By Scooby
Posted Thursday 28th February 2008 21:37 GMT
IT Angle

Let me get this straight... Your mother emailed you, letting you know she couldn't access her Hotmail account, no matter what Micro$oft said, using email? Email?

If you need this spelled out for you, sesame street may be more your speed.

Scooby Says AhroooWTF

We're all indexed, mate 

By Daintree Peters
Posted Thursday 28th February 2008 22:00 GMT
Thumb Down

You think the cute little advertising in hotmail isn't content-sensitive? C'mon...

Uh? One email addie? 

By Anonymous Coward
Posted Thursday 28th February 2008 22:07 GMT
Unhappy

For instance:

<Maybe>

"I can't send this to you by Live services so I will send a message to you using one of the email addresses given my by my ISP"

</Maybe>

Re: Maybe your mother is lying to you... 

By Les Matthew
Posted Thursday 28th February 2008 22:09 GMT

"By Cade Metz in San Francisco"

and

"But just minutes later, I received an email my mother. "It is 7:30 pm in Raleigh, North Carolina."

There's brace of clues for you. ;)

@James Whale 

By Andrew Paterson
Posted Thursday 28th February 2008 22:19 GMT
Flame

"Like many Microsoft miscreants, it's slow, bloated, and overly-tarted up at the expense of efficiency. I left for GMail's faster, cleaner, more capacious pastures years ago and I've not once looked back.

Hotmail is for Luddites who don't know how good webmail can be in the 21st century."

Soooooooooooooooo, can I get this right........ you stopped using hotmail several years ago, yet you still feel able to contribute comments on how it works/performs,etc.....

I use both, and to be honest find gmail annoying, how you think it's a good webmail system I don't know (or care, so don't feel compelled to reply!) . As to other comments, the amount of spam is nothing to do with the provider. I have used hotmail since it came out and receive barely any spam to my email address, I have used gmail since it came out and receive 20-30 spam emails a day, of which 2-3 end up in the inbox.

@ Scooby and loopy AC 

By Morely Dotes
Posted Thursday 28th February 2008 22:21 GMT

This may come as a shock, but there are other email services which are *not* Hotmail. Thus, a person might easily have both a Hotmail account and a real email account (my wife, for example).

But then again 

By heystoopid
Posted Thursday 28th February 2008 22:22 GMT
Joke

But then again this is the same company that cannot get it's XP and Vista security updates right (explains much about why autopatcher was killed, sniff!) , wonders why it's business customers stick to win2k like glue !

But also which company is the choice for spam email again ?

@Scooby 

By Anonymous
Posted Thursday 28th February 2008 22:37 GMT

>>But just minutes later, I received word from my mother via this web site.

http://forms.theregister.co.uk/mail_author/?story_url=/2008/02/28/hotmail_woes_continue/

RE: Let me get this straight.... 

By system
Posted Thursday 28th February 2008 22:41 GMT

"I received word from my mother via this web site"

http://forms.theregister.co.uk/mail_author/?story_url=/2008/02/28/hotmail_woes_continue/

No need for working email when the site has an email sending form. Even if that form was not there, there are other ways of emailing outside of hotmail :-P

If this causes people to leave hotmail though, we may actually stand a chance of getting automated confirmation messages to people, without them dissapearing into the ether because hotmail decided they are not valid messages and are not spam either.

Sound off - working or not, and what ISP? 

By Michael Martin
Posted Thursday 28th February 2008 22:41 GMT

In an effort to gain some perfectly useless information, can everyone list what ISP you are using and whether or not you can connect?

Re: Sound off 

By Steve Roper
Posted Thursday 28th February 2008 23:57 GMT

I'm with Internode in Australia, and I was able to connect to my Hotmail account 2 minutes before posting this, so no problems here.

Re: No form of web-based email can be considered secure 

By Anonymous Coward
Posted Thursday 28th February 2008 23:59 GMT

Sweeping. Why not? Have you discovered some previously unknown hole in https?

Since when 

By DanBe
Posted Friday 29th February 2008 01:13 GMT
IT Angle

do you need a working Hotmail service to SEND an Email ???

Is the SMTP server of your ISP not enough ?

To email or not to email 

By Anonymous Coward
Posted Friday 29th February 2008 08:14 GMT
Gates Horns

Those saying mother emailed when email was down probably didn't read the article fully or that or they didn't understand it.

Either way it smacks of fanboyism to me.

There are more things in the Internet and Earth than dreamt of in Microsofts philosophy.

Re: Re: No form of web-based email can be considered secure 

By max allan
Posted Friday 29th February 2008 09:08 GMT
Black Helicopters

What's HTTPS got to do with the fact that all your mail flies over the internet in the clear and can be intercepted, read or modified and then sits on some server owned by someone else with lord only knows how many disgruntled, bored employees able to access your mailbox.

Yes, officially they'll only disclose messages under law suit or whatever but that doesn't stop people doing network snoops, disk analysis, whatever, for perfectly valid technical reasons of debugging problems, and while they're there, reading your email. Maybe not on purpose, maybe your message has a bad packet in the middle.

I don't really think any email, web based or not is "secure" except maybe if it goes over networks you own to servers you own.

Even TLS to a lot of large companies goes to MessageLabs first who hold a decrypted copy of any message for a fraction of a second. (for virus/spam scanning etc.) MessageLabs are probably a fairly safe place. Depends how secret you need your message to be.

Max

PS Black helicopter to warn that this message may make you more paranoid than you need to be.

Attack? 

By Joe K
Posted Friday 29th February 2008 09:30 GMT
Gates Horns

Any relation to the recent worldwide Youtube outage from a rogue DNS/BGP table update that spread everywhere?

Wouldn't surprise me if some bored admin saw that and went: "you can take a site off the net that simply?? Lets try it with Microsoft..........."

@DanBe 

By Anonymous Coward
Posted Friday 29th February 2008 09:34 GMT
Boffin

You don't even need your ISP's mail server (in most cases), just send direct to the recipient's mail server.

You don't even need a mail client - you can often use telnet to talk to the recipient's mail server directly if you know a little about the SMTP.

Of course, some mail servers (Yahoo for one IIRC) don't let you do that but require mail to come via a recognised ISP's relay but that's a crappy way to to block botnet spam as it also blocks millions of genuine senders by default.

Personally 

By Lee
Posted Friday 29th February 2008 09:59 GMT

I cannot get to hotmail through live messenger, although it tells me when I get new emails, and who they are from etc. if I click the inbox icon I just get a hung page.

However if I open a browser and go to www.hotmail.com it works fine.

This is the same with different computers and using both NTL and Sky as ISP.

@ Andrew Paterson 

By James Whale
Posted Friday 29th February 2008 10:18 GMT
Thumb Down

I no longer use it as my primary email address, but I've still got my Hotmail account (had it since 1995-ish before it was bought by MS) and log in every other week or so on the offchance that it's become faster, or that Microsoft's clunky implementation of Ajax has improved, i.e. if it has become more like GMail, but it never does.

Workingish 

By Daniel Bennett
Posted Friday 29th February 2008 10:39 GMT

Working for me - However only the "Classic" version of mail.

If you go to mail.live.com you can login but hangs for me when loading - If you click classic view then it loads fine.

GRRR hotmail is rubbish now 

By jeffrey
Posted Friday 29th February 2008 11:14 GMT
Gates Horns

I kind of use gmail to read my hotmail. I left hotmail plus for the worst service and customer service ever (explained below)

The reason I still use hotmail is because I don't want to change my email address, as it is used for everything and everyone knows it, however all my email from hotmail gets automatically forwarded to my gmail account. So I never need to sign into hotmail (and it doesn't lapse as I use MSN messenger most days). All this came about because..

I used to have a hotmail plus account, but one day hotmail decided that they would delete 9 years of my emails with the exception of the ones from the week before they deleted them. This was whilst using the web interface to hotmail in safari, I marked one email as "mark as read" and it deleted most of them across multiple pages,Anyway 15 emails to customer services later (the first 14 of which said

"Hi my name is <insert random generated name here> , your customer services representitive....

I am sorry you pay for our service and we have deleted all you emails. we are unable to retrieve them, having looked into your account details we can see that you access our systems using Norton Internet Security Suite (an achievement indeed from OSX, that has no Antivirus or similar programs installed on it, and is the only computer I access it from). Microsoft cannot be held responsible for the actions of 3rd party antivirus vendors like Norton, we are therefore unable to help"

After the same response from 14 customer service reps , and some angry emails from me, they finally refunded my subscription and gave me a years free hotmail plus access.

@Andrew Paterson 

By Steve
Posted Friday 29th February 2008 11:58 GMT
Flame

Why do you find Gmail annoying? give reasons if you want to be taken seriously.

I use both...

Hotmail for registering for web services

Gmail for keeping in touch with friends

I use the exclusive filter on Hotmail which should restrict Inbox delivery to addresses on my contacts list but does not. I still get spam, some of it from spoofed hotmail addresses, thats why I gave up using it for friends, the new Live mail interface is nice, it looks like Outlook Express 6.

Gmail gives me quicker access, less clutter, threaded conversations with IM and email replies in-line, a great tagging system, mailbox rules, open access via POP and IMAP, a calendar with SMS reminders, online document storage and editing and really too much stuff to list here.

Why the hell would anyone choose hotmail?

Gmail... 

By Anonymous Coward
Posted Friday 29th February 2008 12:19 GMT

The good part is that GMail has some of the most sophisticated spam filtering around... and I moved my domains to Google Apps for that purpose alone. Instead of having to administer my spam filtering for an hour a day, it is now done proactively and considering the technology behind it is worth more to me than supposed privacy concerns.

Privacy only becomes an issue when you fail to run Gmail in secured mode, and when you don't set up your POP3 service to delete (not archive) and don't clear out the Trash.

That Gmail works on my mobile makes my life also a lot easier.

haha 

By Alan Parsons
Posted Friday 29th February 2008 13:25 GMT

This is precisely why I don't use any Microsoft products. And neither should you.

Hotmail? Whats that then? 

By Matty
Posted Friday 29th February 2008 13:53 GMT

I've NEVER used Hotmail, and never will.

Reason? Microsoft.

Says it all really.

@ Scott 

By Andrew Carpenter
Posted Friday 29th February 2008 14:07 GMT
Paris Hilton

"I wonder what Paris uses for her mailbox?"

She uses a T-Mobile Sidekick, which famously got hacked a few years back.

http://www.theregister.co.uk/2005/02/21/paris_hacked/

GMX is good too 

By Anonymous Coward
Posted Friday 29th February 2008 19:19 GMT

Besides GMail, there's GMX, and a slew of other clean, secure, relatively spam free web based email services available.

I dropped Hotmail like a bad habit after M$ first contaminated it.

I experienced no interruptions in Hotmail service 

By StopthePropaganda
Posted Friday 29th February 2008 19:52 GMT

my spam box filled just like usual, and I was able to log in and delete aforementioned spam anytime I tried.

Deja-vu all over again! 

By Captain DaFt
Posted Saturday 1st March 2008 00:53 GMT
Gates Horns

I thought all this seemed familiar, so I checked, Yep, it went down before and Microsoft couldn't fix it. (They forgot to pay their hosting bill back in 1999)

Maybe somebody should drop a note to Michael Chaney?

http://www.windowsitpro.com/article/articleid/19061/linux-advocate-keeps-microsofts-hotmail-running.html

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