The Salesforce.com marketing pitch at the recent Dreamforce Europe was wearying at times but it is not complete nonsense. Chief executive Marc Benioff spent the first hour of his keynote reiterating what he has said 1,000 times before about "no software".
The "no software" slogan is deceptive, since Salesforce.com is a software platform. Benioff deliberately conflates multiple issues, including zero software deployment, cloud availability, and outsourced hardware maintenance.